Set USB Connection and USB LUN Setting as follows: If your computer is only equipped with a USB Type-C port, prepare a store-bought USB conversion adaptor compatible with the USB standard.If your camera is equipped with a USB Type-C terminal, you can transfer data faster by using a USB 3.1-compatible USB Type-C cable.Be aware that some cables can only perform charging, and do not support data transfers.If you must use a USB cable from another manufacturer out of necessity, such as due to losing the cable supplied with the camera, use a USB-standard-compliant cable with USB 2.0 or higher and data transfer capability. Sony does not guarantee the operation of USB cables from other manufacturers.Other, non-Sony cables may charge the camera but do not always allow images to be imported.ĭepending on the model, the supplied cable will have the words Sony Corp. If using a USB cable, make sure you are using the cable that was supplied with the camera. The NONAME icon or Untitled icon is not displayed on the desktop in Mac.įollow the steps below to troubleshoot why the computer does not recognize the USB connection from a Sony digital camera.The camera’s disk drive Removable Disk is not displayed under Computer in Windows.A message to confirm the connecting destination is displayed on the camera’s monitor.
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